THIS ARTICLE WAS PUBLISHED IN 2022 AND THE INFORMATION IS NO LONGER UP TO DATE. NETSWEEPER CERTIFICATES CAN NOW BE ACCESSED VIA THE HUB.

You will need to do the following BEFORE the 24th of May

• Deploy our new certificate via group policy or other means to any device where filtering is required
• DO NOT REPLACE THE CURRENT CERTIFICATE. DEPLOY THE NEW CERTIFICATE IN ADDITION TO THE OLD ONE

On the evening of 23rd May, certificates on the Netsweeper platform will be switched. Customers who have not deployed the new certificate will see certificate errors when browsing HTTPS websites.

Please reach out to our support department 01133 222 333 (Option 2) if you require any assistance with the above. If you prefer to email please email technical.support@hub.talk-straight.com. Our engineers will be more than happy to assist with the changes required. Otherwise please see our knowledgebase articles on certificate deployment.