Customer Service
and Support

From your first point of contact, through to
installation and support, we’re here to help.

Are you a prospective or existing customer in need of advice or support?

Please get in touch by contacting the relevant team using the contact details below or you might find the information you need in our Resources section.

We’re open 8.30am-5.00pm, Monday-Friday for general enquiries
and 8.00am-6.00pm for technical support enquiries.

Individual Schools

Customer Account Management
  • Phone - 01133 230 800
  • Email - customer.relations@schoolsbroadband.co.uk
Technical Support
  • Phone - 01133 230 810
  • Email - technical.support@schoolsbroadband.co.uk

Multi Academy Trusts

Customer Account Management
  • Phone - 01133 230 805
  • Email - mat@schoolsbroadband.co.uk
Technical Support
  • Phone - 01133 230 806
  • Email - matsupport@schoolsbroadband.co.uk

Partners

Customer Account Management
  • Phone - 01133 323 802
  • Email - partner@schoolsbroadband.co.uk
Technical Support
  • Phone - 01133 323 803
  • Email - partnersupport@schoolsbroadband.co.uk

We’re busy in the background…

We’re in the process of creating a brand new customer portal to provide new and enhanced features to customers.
Please bear with us!

In the meantime, if you require a usage report please contact:
technical.support@schoolsbroadband.co.uk or call:
01133 222 333 option 2.

For all other queries please contact
info@schoolsbroadband.co.uk or call:
01133 222 333.

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