Customer Service
and Support

From your first point of contact, through to
installation and support, we’re here to help.

In order to speed up case resolutions and provide you with useful details and updates on your cases, we are now delivering customer support through our online portal.

Please log support tickets via the customer portal.

If you have not registered on the portal, you will need to request access.

To speak to the Technical Support Team please call 01133 222 333.

We are open 8.30am-5.00pm Monday-Friday for general enquiries
and 8.00am-6.00pm for technical enquiries.

School Customers

Customer Account Management
  • Phone - 01133 230 800
  • Email - customer.relations@schoolsbroadband.co.uk
Technical Support
  • Phone - 01133 230 810
  • Email - technical.support@schoolsbroadband.co.uk

Multi Academy Trusts

Customer Account Management
  • Phone - 01133 230 805
  • Email - mat@schoolsbroadband.co.uk
Technical Support
  • Phone - 01133 230 806
  • Email - matsupport@schoolsbroadband.co.uk

Partners

Customer Account Management
  • Phone - 01133 323 802
  • Email - partner@schoolsbroadband.co.uk
Technical Support
  • Phone - 01133 230 803
  • Email - partnersupport@schoolsbroadband.co.uk
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