Key Benefits of Smoothwall Monitor
Smoothwall Monitor provides numerous benefits for schools by detecting at-risk behaviour in students across all digital platforms. By utilising advanced human moderation and digital safeguarding practices, Smoothwall supports schools in fulfilling their safeguarding obligations, ensuring students are protected from potential harm online.
Detecting Risks Across Digital Platforms
Smoothwall Monitor is designed to detect signs of self-harm, stress, and other harmful behaviors among young people. By monitoring activity across platforms like Google, social media, web chats, and offline documents, the solution offers peace of mind to headteachers, DSLs, and school staff. This helps to identify issues early and respond proactively to support children and students at risk.
Human Moderation – An Essential Safeguarding Tool
The human moderation provided by Smoothwall Monitor ensures that any flagged risks are carefully assessed by experienced moderators. These experts analyse student behaviour 24/7 and send real-time alerts to Designated Safeguarding Leads (DSLs), allowing staff to respond promptly and make informed decisions. This human approach helps reduce false positives, allowing safeguarding teams to focus on genuine risks.
Real-Time Alerts and Support
With Smoothwall Monitor, DSLs and other school staff receive real-time alerts via email and phone, ensuring immediate response to critical situations. The monitor provides contextualised reports that allow staff to take action quickly, offering detailed insights into the student’s online activity. The system’s overview of the device activity helps identify signs of stress, self-harm, or even potential threats like bullying or cyber threats.
Meets KCSiE and Safeguarding Standards
Smoothwall Monitor is fully compliant with the latest KCSiE guidelines, which is essential for schools when ensuring the safety of their students online. It is designed to protect pupils from harmful content and ensure compliance with national standards. This makes it an essential tool for schools, including primary schools and colleges, looking to maintain a safe online environment.


Works offline, providing continuous protection
The solution’s ability to capture and assess risks even when a device is offline ensures no gap in monitoring. When the device reconnects to the internet, Smoothwall Monitor sends all the data for review, ensuring that no risk or concern goes unnoticed.
Designed to Meet the Needs of Schools
Smoothwall Monitor is a solution that’s been specifically designed for education settings. Whether you’re a primary school, a secondary school, or a college, Smoothwall has the tools you need to keep your students safe and ensure that any potential safeguarding concerns are identified and addressed promptly.
Features
Smoothwall Monitor offers several features that make it the trusted solution for digital safeguarding in schools:
- Human Moderation for Accurate Results: With human moderators assessing flagged content, Smoothwall Monitor delivers trusted results, ensuring staff can act on genuine safeguarding risks.
- Real-Time Monitoring and Alerts: Continuous monitoring of student activity, with real-time alerts to support fast intervention when risks arise.
- Cloud-Based Solution: As a cloud-based service, there’s no need for expensive on-site equipment. This means lower costs and quick deployment across schools of any size.
- Contextual Reports: Smoothwall Monitor doesn’t just capture what students view—it also looks at the context in which they are engaging with content. These contextualised reports help DSLs make informed decisions and provide better support to students in need.


- Fully Compliant: The system ensures that schools comply with KCSiE filtering and monitoring requirements, providing a secure environment for all students.
- Minimises False Positives: Human moderation and context reduces false positives, saving time for safeguarding staff to deal with genuine concerns.
- Cloud-Based: No need for costly on-site equipment, fast and easy to deploy.
- Contextualised Reports: Monitors the whole screen and not just the website URL, providing context to the Designated Safeguarding Lead to facilitiate appropriate intervention.

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