From your first point of contact, through to installation and service delivery, we have a dedicated and qualified team of specialists based at our UK Head Office, here to help you every step of the way.


1

Your partnership with us starts here


2

Your dedicated Account Manager will help you to establish the best services for your school or MAT's needs


3

As part of our on-boarding process, you will be assigned a dedicated Account Management team who will ensure the smooth transfer and implementation of your services


4

Your Account Management Team is a mix of fully trained team members and highly qualified engineers who are officially accredited with our hardware vendors and are on hand to offer ongoing customer support


5

We're always on hand to manage the smooth running of your account. If you need to upgrade or add on any additional services simply get in touch on 01133 222 333





 

Are you a prospective or existing customer in need of advice or support?

Please get in touch by contacting the relevant team using the contact details below or you might find the information you need in our Resources section.

We're open 8.30am-5.00pm, Monday-Friday for general enquiries
and 8.00am-6.00pm for technical support enquiries.

 

  Type of enquiry Phone Email
   New Customer Sales  Learn more about our products or services 01133 222 333 info@schoolsbroadband.co.uk
Customer Support
 Individual Schools  Customer Account Management   01133 230 810 
- option 1
customer.relations@schoolsbroadband.co.uk
Technical Support 01133 230 810 technical.support@schoolsbroadband.co.uk
Multi Academy Trusts Customer Account Management 01133 230 805 mat@schoolsbroadband.co.uk
Technical Support  01133 230 806 matsupport@schoolsbroadband.co.uk
Installation, Migration & Post-Installation Warranty  01133 230 807
matsupport@schoolsbroadband.co.uk
Partners  Customer Account Management 01133 222 802 partner@schoolsbroadband.co.uk
Technical Support  01133 222 803 partnersupport@schoolsbroadband.co.uk
Installation, Migration & Post-Installation Warranty  01133 222 804 partnersupport@schoolsbroadband.co.uk






 

We're busy in the background...

We're in the process of creating a brand new customer portal to provide new and enhanced features to customers.
Please bear with us!

In the meantime, if you require a usage report please contact:
support@schoolsbroadband.com or call: 
01133 222 333 option 1.

For all other queries please contact
info@schoolsbroadband.com or call: 
01133 222 333.
 

Need help?

Call our experts now on 01133 222 333 or email info@schoolsbroadband.co.uk

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